TY - JOUR
T1 - The relationship between organizational culture and performance in acute hospitals
AU - Jacobs, Rowena
AU - Mannion, Russell
AU - Davies, Huw T.O.
AU - Harrison, Stephen
AU - Konteh, Fred
AU - Walshe, Kieran
N1 - Copyright 2012 Elsevier B.V., All rights reserved.
PY - 2013/1
Y1 - 2013/1
N2 - This paper examines the relationship between senior management team culture and organizational performance in English acute hospitals (NHS Trusts) over three time periods between 2001/2002 and 2007/2008. We use a validated culture rating instrument, the Competing Values Framework, to measure senior management team culture. Organizational performance is assessed using a wide range of routinely collected indicators. We examine the associations between organizational culture and performance using ordered probit and multinomial logit models. We find that organizational culture varies across hospitals and over time, and this variation is at least in part associated in consistent and predictable ways with a variety of organizational characteristics and routine measures of performance. Moreover, hospitals are moving towards more competitive culture archetypes which mirror the current policy context, though with a stronger blend of cultures. The study provides evidence for a relationship between culture and performance in hospital settings.
AB - This paper examines the relationship between senior management team culture and organizational performance in English acute hospitals (NHS Trusts) over three time periods between 2001/2002 and 2007/2008. We use a validated culture rating instrument, the Competing Values Framework, to measure senior management team culture. Organizational performance is assessed using a wide range of routinely collected indicators. We examine the associations between organizational culture and performance using ordered probit and multinomial logit models. We find that organizational culture varies across hospitals and over time, and this variation is at least in part associated in consistent and predictable ways with a variety of organizational characteristics and routine measures of performance. Moreover, hospitals are moving towards more competitive culture archetypes which mirror the current policy context, though with a stronger blend of cultures. The study provides evidence for a relationship between culture and performance in hospital settings.
UR - http://www.scopus.com/inward/record.url?scp=84868685396&partnerID=8YFLogxK
U2 - 10.1016/j.socscimed.2012.10.014
DO - 10.1016/j.socscimed.2012.10.014
M3 - Article
C2 - 23159305
SN - 0277-9536
VL - 76
SP - 115
EP - 125
JO - Social Science and Medicine
JF - Social Science and Medicine
ER -