The use of biometric fingerprint technology with the over 65s: a case study

P. N. Day; I. W. Ricketts; C. Riley; M. Carlisle; P. Gregor; C. Rohan

The use of biometric fingerprint technology with the over 65s: a case study

P. N. Day, I. W. Ricketts, C. Riley, M. Carlisle, P. Gregor, C. Rohan

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

This paper presents an evaluation of biometric fingerprint technology installed on an automated teller machine. 100 people took part in a user trial, with 22% of participants being over 65 years old. Results indicate that the technology is suitable for use in a self-service terminal, and demonstrate the importance of the enrolment stage in the success of such a device. However, the results also show that even under optimal conditions, with a carefully controlled enrolment, some users may be unable to provide a sufficiently high-contrast image, and therefore there should always be a fallback authentication device to make the self-service terminal accessible to all.

Original language	English
Title of host publication	Contemporary Ergonomics and Human Factors 2011
Editors	Martin Anderson
Place of Publication	Boca Raton
Publisher	CRC Press-Taylor & Francis Group
Pages	379-386
Number of pages	8
ISBN (Electronic)	9780203809303
ISBN (Print)	9780415675734
Publication status	Published - 2011
Event	International Conference on Contemporary Ergonomics and Human Factors, EHF 2011 - Stoke Rochford, United Kingdom Duration: 12 Apr 2011 → 14 Apr 2011 http://www.crcpress.com/product/isbn/9780415675734

Conference

Conference	International Conference on Contemporary Ergonomics and Human Factors, EHF 2011
Country/Territory	United Kingdom
City	Stoke Rochford
Period	12/04/11 → 14/04/11
Internet address	http://www.crcpress.com/product/isbn/9780415675734

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title = "The use of biometric fingerprint technology with the over 65s: a case study",

abstract = "This paper presents an evaluation of biometric fingerprint technology installed on an automated teller machine. 100 people took part in a user trial, with 22% of participants being over 65 years old. Results indicate that the technology is suitable for use in a self-service terminal, and demonstrate the importance of the enrolment stage in the success of such a device. However, the results also show that even under optimal conditions, with a carefully controlled enrolment, some users may be unable to provide a sufficiently high-contrast image, and therefore there should always be a fallback authentication device to make the self-service terminal accessible to all.",

author = "Day, {P. N.} and Ricketts, {I. W.} and C. Riley and M. Carlisle and P. Gregor and C. Rohan",

year = "2011",

language = "English",

isbn = "9780415675734",

pages = "379--386",

editor = "Anderson, {Martin }",

booktitle = "Contemporary Ergonomics and Human Factors 2011",

publisher = "CRC Press-Taylor & Francis Group",

note = "International Conference on Contemporary Ergonomics and Human Factors, EHF 2011 ; Conference date: 12-04-2011 Through 14-04-2011",

url = "http://www.crcpress.com/product/isbn/9780415675734",

}

Day, PN, Ricketts, IW, Riley, C, Carlisle, M, Gregor, P & Rohan, C 2011, The use of biometric fingerprint technology with the over 65s: a case study. in M Anderson (ed.), Contemporary Ergonomics and Human Factors 2011. CRC Press-Taylor & Francis Group, Boca Raton, pp. 379-386, International Conference on Contemporary Ergonomics and Human Factors, EHF 2011, Stoke Rochford, United Kingdom, 12/04/11. <http://copac.ac.uk/search?&isn=9780415675734&sort-order=ti%2C-date>

TY - GEN

T1 - The use of biometric fingerprint technology with the over 65s

T2 - International Conference on Contemporary Ergonomics and Human Factors, EHF 2011

AU - Day, P. N.

AU - Ricketts, I. W.

AU - Riley, C.

AU - Carlisle, M.

AU - Gregor, P.

AU - Rohan, C.

PY - 2011

Y1 - 2011

N2 - This paper presents an evaluation of biometric fingerprint technology installed on an automated teller machine. 100 people took part in a user trial, with 22% of participants being over 65 years old. Results indicate that the technology is suitable for use in a self-service terminal, and demonstrate the importance of the enrolment stage in the success of such a device. However, the results also show that even under optimal conditions, with a carefully controlled enrolment, some users may be unable to provide a sufficiently high-contrast image, and therefore there should always be a fallback authentication device to make the self-service terminal accessible to all.

AB - This paper presents an evaluation of biometric fingerprint technology installed on an automated teller machine. 100 people took part in a user trial, with 22% of participants being over 65 years old. Results indicate that the technology is suitable for use in a self-service terminal, and demonstrate the importance of the enrolment stage in the success of such a device. However, the results also show that even under optimal conditions, with a carefully controlled enrolment, some users may be unable to provide a sufficiently high-contrast image, and therefore there should always be a fallback authentication device to make the self-service terminal accessible to all.

UR - http://www.scopus.com/inward/record.url?scp=84859858130&partnerID=8YFLogxK

M3 - Conference contribution

AN - SCOPUS:84859858130

SN - 9780415675734

SP - 379

EP - 386

BT - Contemporary Ergonomics and Human Factors 2011

A2 - Anderson, Martin

PB - CRC Press-Taylor & Francis Group

CY - Boca Raton

Y2 - 12 April 2011 through 14 April 2011

ER -

The use of biometric fingerprint technology with the over 65s: a case study

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