The use of biometric fingerprint technology with the over 65s: a case study

P. N. Day, I. W. Ricketts, C. Riley, M. Carlisle, P. Gregor, C. Rohan

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    3 Citations (Scopus)

    Abstract

    This paper presents an evaluation of biometric fingerprint technology installed on an automated teller machine. 100 people took part in a user trial, with 22% of participants being over 65 years old. Results indicate that the technology is suitable for use in a self-service terminal, and demonstrate the importance of the enrolment stage in the success of such a device. However, the results also show that even under optimal conditions, with a carefully controlled enrolment, some users may be unable to provide a sufficiently high-contrast image, and therefore there should always be a fallback authentication device to make the self-service terminal accessible to all.
    Original languageEnglish
    Title of host publicationContemporary Ergonomics and Human Factors 2011
    EditorsMartin Anderson
    Place of PublicationBoca Raton
    PublisherCRC Press-Taylor & Francis Group
    Pages379-386
    Number of pages8
    ISBN (Electronic)9780203809303
    ISBN (Print)9780415675734
    Publication statusPublished - 2011
    EventInternational Conference on Contemporary Ergonomics and Human Factors, EHF 2011 - Stoke Rochford, United Kingdom
    Duration: 12 Apr 201114 Apr 2011
    http://www.crcpress.com/product/isbn/9780415675734

    Conference

    ConferenceInternational Conference on Contemporary Ergonomics and Human Factors, EHF 2011
    CountryUnited Kingdom
    CityStoke Rochford
    Period12/04/1114/04/11
    Internet address

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