The use of theatre in requirements gathering and usability studies

Alan Newell, Alex Carmichael, M. Morgan, Anna Dickinson

    Research output: Contribution to journalArticle

    85 Citations (Scopus)

    Abstract

    This paper discusses the use of theatrical techniques to communicate to designers the user requirements for IT interfaces – particularly those of “extreme users” such as older people. The methodology and processes of producing such material in a video form are described, together with the strengths and weaknesses of this approach. The paper concludes by suggesting the various roles live theatre can play in user centered design. Although the research, on which this paper is based, focuses on the challenges presented by older and disabled users, the techniques described are applicable to a wider range of users.
    Original languageEnglish
    Pages (from-to)996-1011
    Number of pages16
    JournalInteracting with Computers
    Volume18
    Issue number5
    DOIs
    Publication statusPublished - Sep 2006

    Keywords

    • Film/theatre
    • Communicating user requirements
    • Methodology
    • Older people

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