Understanding the link between customer feedback metrics and firm performance

Gomaa Agag (Lead / Corresponding author), Baseer Ali Durrani, Yasser Moustafa Shehawy, Majed Alharthi, Hawazen Alamoudi, Sherif El-Halaby, Ahmed Hassanein, Ziad H. Abdelmoety

    Research output: Contribution to journalArticlepeer-review

    30 Citations (Scopus)
    310 Downloads (Pure)

    Fingerprint

    Dive into the research topics of 'Understanding the link between customer feedback metrics and firm performance'. Together they form a unique fingerprint.

    Keyphrases

    Economics, Econometrics and Finance

    Computer Science

    Social Sciences