Utilising insight journalism for community technology design

Nick Taylor; David M. Frohlich; Paul  Egglestone; Justin  Marshall; Jon Rogers; Alicia   Blum-Ross; John  Mills; Mike Shorter; Patrick  Olivier

doi:10.1145/2556288.2557054

Utilising insight journalism for community technology design

Nick Taylor, David M. Frohlich, Paul Egglestone, Justin Marshall , Jon Rogers, Alicia Blum-Ross, John Mills, Mike Shorter, Patrick Olivier

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

6 Citations (Scopus)

270 Downloads (Pure)

Abstract

We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

Original language	English
Title of host publication	CHI '14
Subtitle of host publication	Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Place of Publication	New York
Publisher	Association for Computing Machinery
Pages	2995-3004
Number of pages	10
ISBN (Print)	9781450324731
DOIs	https://doi.org/10.1145/2556288.2557054
Publication status	Published - 2014
Event	32nd Annual ACM CHI Conference on Human Factors in Computing Systems - Metro Toronto Convention Centre, Toronto, Canada Duration: 26 Apr 2014 → 1 May 2014 http://chi2014.acm.org/

Conference

Conference	32nd Annual ACM CHI Conference on Human Factors in Computing Systems
Abbreviated title	CHI 2014
Country/Territory	Canada
City	Toronto
Period	26/04/14 → 1/05/14
Internet address	http://chi2014.acm.org/

Access to Document

10.1145/2556288.2557054

Author Accepted Manuscript
© Owner/Author | ACM 2014. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI '14 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, http://dx.doi.org/10.1145/2556288.2557054
Accepted author manuscript, 465 KB

6 Citations
1 Conference contribution
1 Exhibition

Supporting Community Participation in Interactive Exhibits
Taylor, N., 2014, PerDis '14: Proceedings of The International Symposium on Pervasive Displays . New York: Association for Computing Machinery, p. 74-79 6 p.
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Open Access
File
9 Citations (Scopus)

267 Downloads (Pure)
Bespoke: A Community Centred Approach To Design
Marshall, J. (Artist), Rogers, J. (Artist) & Papadimitrio, I. (Curator), 2011
Research output: Non-textual form › Exhibition

1 Participation in conference

32nd Annual ACM CHI Conference on Human Factors in Computing Systems
Rogers, J. (Participant)
30 Apr 2014
Activity: Participating in or organising an event types › Participation in conference

Taylor, Nick
Person

Cite this

Taylor, N., Frohlich, D. M., Egglestone, P., Marshall , J., Rogers, J., Blum-Ross, A., Mills, J., Shorter, M., & Olivier, P. (2014). Utilising insight journalism for community technology design. In CHI '14 : Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 2995-3004). Association for Computing Machinery. https://doi.org/10.1145/2556288.2557054

@inproceedings{d41ded6d22334faaad1142ebc6cfc18e,

title = "Utilising insight journalism for community technology design",

abstract = "We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.",

author = "Nick Taylor and Frohlich, {David M.} and Paul Egglestone and Justin Marshall and Jon Rogers and Alicia Blum-Ross and John Mills and Mike Shorter and Patrick Olivier",

year = "2014",

doi = "10.1145/2556288.2557054",

language = "English",

isbn = "9781450324731 ",

pages = "2995--3004",

booktitle = "CHI '14",

publisher = "Association for Computing Machinery",

note = "32nd Annual ACM CHI Conference on Human Factors in Computing Systems, CHI 2014 ; Conference date: 26-04-2014 Through 01-05-2014",

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Taylor, N, Frohlich, DM, Egglestone, P, Marshall , J, Rogers, J, Blum-Ross, A, Mills, J, Shorter, M & Olivier, P 2014, Utilising insight journalism for community technology design. in CHI '14 : Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, New York, pp. 2995-3004, 32nd Annual ACM CHI Conference on Human Factors in Computing Systems, Toronto, Canada, 26/04/14. https://doi.org/10.1145/2556288.2557054

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T1 - Utilising insight journalism for community technology design

AU - Taylor, Nick

AU - Frohlich, David M.

AU - Egglestone, Paul

AU - Marshall , Justin

AU - Rogers, Jon

AU - Blum-Ross, Alicia

AU - Mills, John

AU - Shorter, Mike

AU - Olivier, Patrick

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N2 - We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

AB - We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

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DO - 10.1145/2556288.2557054

M3 - Conference contribution

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ER -

Utilising insight journalism for community technology design

Abstract

Conference

Access to Document

Fingerprint

Research output

Supporting Community Participation in Interactive Exhibits

Bespoke: A Community Centred Approach To Design

Activities

32nd Annual ACM CHI Conference on Human Factors in Computing Systems

Profiles

Taylor, Nick

Cite this