Viewpoint: empowering communities with situated voting devices

Nick Taylor, Justin Marshall, Alicia Blum-Ross, John Mills, Jon Rogers, Paul Egglestone, David M. Frohlich, Peter Wright, Patrick Olivier

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    88 Citations (Scopus)


    Viewpoint is a public voting device developed to allow residents in a disadvantaged community to make their voices heard through a simple, lightweight interaction. This was intended to open a new channel of communication within the community and increase community members' perception of their own efficacy. Local elected officials and community groups were able to post questions on devices located in public spaces, where residents could vote for one of two responses. Question authors were subsequently required to post a response indicating any actions to be taken. Following a two-month trial, we present our experiences and contribute guidelines for the design of public democracy tools and dimensions impacting their effectiveness, including credibility, efficacy and format.
    Original languageEnglish
    Title of host publicationCHI'12
    Subtitle of host publicationproceedings of the 2012 ACM annual conference on Human Factors in Computing Systems
    EditorsJoseph A. Konstan, Ed H. Chi, Kristina Hook
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery
    Number of pages10
    ISBN (Print)9781450310154
    Publication statusPublished - 2012
    EventCHI 2012 Conference on Human Factors in Computing Systems - Austin Convention Center, Austin, Texas, United States
    Duration: 5 May 201210 May 2012


    ConferenceCHI 2012 Conference on Human Factors in Computing Systems
    Abbreviated titleCHI 2012
    Country/TerritoryUnited States
    CityAustin, Texas
    Internet address


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