Abstract
Person centred design has generated significant attention in the business press and has been heralded as a novel problem-solving methodology well suited to the often-cited challenges and complex problems which organisations face, but offers up questions of the role that the designer should take on in co-designing with users. Through a person-centred approach to innovation we argue that designers can play a significant role in complex problem solving. This paper proposes that it is in the co-development between user-input and ideas, and the designers’ sensibility, idea-generation, visualisation and future-casting that innovative solutions are arrived at. This paper draws upon the ‘Experience Labs’ method, an approach derived from the Institute of Design Innovation at the Glasgow School of Art. The authors present preliminary findings from a design-led approach to creative problem solving within the context of health and social care, referencing a project delivered in partnership with a blood donation service.
| Original language | English |
|---|---|
| Pages (from-to) | S2569-S2579 |
| Number of pages | 11 |
| Journal | Design Journal |
| Volume | 20 |
| Issue number | sup1 |
| DOIs | |
| Publication status | Published - 28 Jul 2017 |
| Event | 12th European Academy of Design Conference: Design for Next - Faculty of Architecture in Valle Giulia, Rome, Italy Duration: 12 Apr 2017 → 14 Apr 2017 http://www.designfornext.org/index.html (Link to Conference website) |
Keywords
- co-design
- creative problem solving
- design innovation
- preferable futures
- user-centred design
ASJC Scopus subject areas
- Arts and Humanities (miscellaneous)
- Computer Graphics and Computer-Aided Design
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