What counts as contribution? Micro-practices of enrolment and exclusion in a financial problems support group

Anna Wilson, Stefano De Paoli, Daniel Rough

Research output: Contribution to journalArticlepeer-review

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Abstract

This paper explores the micro-practices of participants in an online community and the relationship between these practices and different metrics of contribution to the community. It compares contribution metrics derived from two different measurement technologies, one based on a conventional, individualistic algorithm and one on whole-part relationships. We combine an actor-network theoretical perspective with empirical research that employs both social network analysis techniques and detailed, qualitative analysis of discussion forum activities and exchanges between participants. Together, these approaches allow for a detailed tracing of the discussion forum network. We find that the two different technologies of measurement enact different versions of contribution (and hence reputation). Because of this, they identify different actors as influential in the discussion forum actor-network (although there is some overlap).

Original languageEnglish
Number of pages21
JournalFirst Monday
Volume28
Issue number2
DOIs
Publication statusPublished - 6 Feb 2023

Keywords

  • actor-network
  • assemblage
  • micro-practices
  • reputation systems
  • social network analysis

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications

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