Workplace abuse narratives from dentistry, nursing, pharmacy and physiotherapy students: a multi-school qualitative study

C. E. Rees (Lead / Corresponding author), L. V. Monrouxe, E. Ternan, R. Endacott

    Research output: Contribution to journalArticlepeer-review

    12 Citations (Scopus)

    Abstract

    Introduction: Previous healthcare student abuse research typically employs quantitative surveys that fail to explore contributory factors for abuse and students’ action in the face of abuse. Following a recent qualitative study of medical students’ abuse narratives, the current study explores dental, nursing, pharmacy and physiotherapy students’ abuse narratives to better understand healthcare workplace abuse.

    Methods: We conducted three individual and 11 group interviews with 69 healthcare students in three Universities to elicit professionalism dilemma narratives. Of 226 professionalism dilemmas elicited, 79 were coded as student abuse. Secondary-level thematic analysis of the abuse narratives addressed the following questions: What types of abuse experiences do healthcare students narrate? What factors do they cite as contributing to abuse and their responses to abuse?

    Results: Healthcare students reported mostly covert abuse in their narratives. Although narrators described individual, relational, work and organisational factors contributing to abuse, they mostly cited factors relating to perpetrators. Most participants stated that they acted in the face of their abuse, and they mostly cited factors relating to themselves for acting. Students who did nothing in the face of abuse typically cited the perpetrator-recipient relationship as the main contributory factor.

    Discussion: There are many similarities across the narratives of the five healthcare student groups, suggesting that complex interactional/organisational factors are all-important when considering how abuse is perpetuated within the healthcare workplace. Although some organisational factors may be difficult to change, we recommend that educational initiatives are a key starting point to tackle healthcare workplace abuse.
    Original languageEnglish
    Pages (from-to)95-106
    Number of pages12
    JournalEuropean Journal of Dental Education
    Volume19
    Issue number2
    Early online date17 Jul 2014
    DOIs
    Publication statusPublished - May 2015

    Keywords

    • student abuse
    • workplace learning
    • healthcare students
    • dental students
    • narratives

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